Reference

Access Terms Regional Eligibility

We built Jedbus for eligible regions where online casino and sports betting are permitted under local law. Your ability to open an account and use the platform depends on Bangladesh regulations and your location—we confirm eligibility at signup and reserve the right to restrict…

Regional access onlyAge verification requiredCompliant account setupbKash, Nagad, Rocket verifiedTerms updated regularly
Jedbus Access Terms Regional Eligibility
LEGAL ENQUIRIES

How to Reach Us About Terms

If you have questions about these legal terms, regional access rules or account eligibility, our support team handles policy enquiries through the same channels we use for payment and game help. We prioritize legal and compliance questions and aim to reply within one business day with clear answers about what applies to your situation.

Live chat Open the chat icon in the lobby footer and select Legal or Account Enquiry from the topic menu. An agent will join and walk you through eligibility checks, access restrictions or term updates that affect your region.
Email support Send your question to the support address listed in your account settings. Include your registered mobile number so we can verify your account and respond with region-specific guidance on terms, verification or withdrawal rules.
Help center Browse the Legal and Terms section in our help center for articles on age verification, regional restrictions, payment compliance and account suspension policies. Each article links to the relevant clause in this notice.
DATA & SECURITY

How We Handle Your Information

When you register with Jedbus, we collect your mobile number, payment details from bKash, Nagad or Rocket, and device data to verify your identity and prevent duplicate accounts. We store this information securely and use it only for account management, payment processing and compliance checks. We do not sell or share your personal data with third parties for marketing purposes. You can request a copy of your data or ask us to delete your account by contacting support—we process these requests within seven business days.

Identity verification

We verify your age and location using the mobile number and payment account you link at signup. If documents are needed for large withdrawals, we request them through a secure upload form and delete them 90 days after verification.

Payment records

Transaction logs for bKash, Nagad and Rocket deposits and withdrawals are retained for five years to meet financial compliance requirements. You can view your full transaction history in the account wallet section at any time.

Cookie usage

We use session cookies to keep you logged in and analytics cookies to understand which games and tables get the most traffic. You can disable non-essential cookies in your browser settings without losing access to the lobby or wallet.

Account deletion

To close your account and remove your data, email support with your registered mobile number. We process the request within seven days, clear any pending balance to your last payment method, and confirm deletion by email once complete.

Legal & Access FAQ

Your eligibility depends on local regulations in your district or municipality. We confirm your location at signup and may restrict access if local laws prohibit online casino or sports betting. Check with local authorities if you are unsure.

If you relocate to an area where we cannot legally operate, notify support immediately. We will suspend your account, process any pending withdrawal to your verified bKash, Nagad or Rocket account, and close the profile within seven days.

We check the mobile number and payment account details you provide during registration. For withdrawals above a certain threshold, we may request a government-issued ID or utility bill. Documents are uploaded via secure form and deleted after 90 days.

We do not sell or share your data for marketing. We share transaction records with payment processors like bKash, Nagad and Rocket only to complete deposits and withdrawals. All data handling follows our privacy policy, which you can read in the account help section.

We update this legal notice when Bangladesh regulations shift, when we add new features or payment methods, or when compliance requirements change. The effective date at the top of this page shows the last revision. Continued use means you accept the updated terms.

Yes. Email support with your registered mobile number and ask for a data export. We send a file containing your profile details, transaction history and game activity within seven business days. The file is password-protected and delivered to your registered email.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.